Whether you are relocating to Spain from a far-away destination, or are simply moving to another part of the country, your belongings will have to reach your new home safely. The majority of us will have more than just a suitcase full of clothes to shift, which is why enlisting the help of a removals provider is often the best course of action.
When hiring a professional to carry out the job, we can have peace of mind in knowing our possessions will arrive securely and on time. However, with many companies out there offering to transfer your goods from point A to point B, it can be overwhelming trying to deduce whether a removals provider is to be trusted.
Read more to understand the most important points to cover when searching for a removals company in Spain.
Most legitimate removal providers will have a website, with a section which asks you to fill out an initial price quotation form. Depending on the company in question, these forms can take some time. As such, it is a good idea to establish from the very beginning whether the company you are interested in actually covers the area you are moving to.
For example, if you require a company that specifically deals with Malaga removals, then looking at those who only work in the areas surrounding Bilbao is a waste of time. Be sure to begin your search by being quite specific, since many specialists only cover particular areas.
Ensuring your removals expert can cover the entire move from start to finish is particularly important if you are moving from an international location. A large number of providers can only ship your goods between ports, which means that many tend to outsource the other sections of the journey to other companies.
Finding a firm which can cover the end-to-end shipment saves you hassle in the long-run, particularly if goods are lost, stolen or damaged on the way, as in such cases, you will only have one company to deal with.
One sure-fire way to identify a high-quality removals expert from an unscrupulous one is whether they safeguard your goods with insurance protection. Reputable businesses will want to protect not only themselves and their reputation, but your belongings too.
While the extent of insurance cover varies vastly between companies, all good providers will offer at least a basic level of protection. It is up to you to question the extent of your coverage and make sure you are happy with it before signing any papers.
Some businesses only cover your belongings while they are in transit, which means they may not be protected while unloading at ports. Similarly, others may only safeguard against damage to your belongings, which does not guarantee protection if goods are stolen or lost along the way.
Accreditation's and experience
As paying customers, we expect our belongings to arrive on time and undamaged, which is why hiring a company (or individual) which holds the correct industry accreditation's is essential. Always check with the provider as to what endorsements they hold – any quality business will be more than happy to show them off in order to secure new clientele!
Membership of the International Association of Movers (IAM) is a good place to start since members must follow its stringent regulations and abide by set legal and quality assurance standards. An ISO 9001 is awarded for quality assurance, and the BS 8564 demonstrates excellence in the field of international relocations.
Customer satisfaction is also important, so be sure to carry out some research, paying close attention to review platforms like TrustPilot and Which?, as well as their Google My Business page and social media channels. Reviews give you the opportunity to ascertain past customer experiences with the company and how well they manage problems or complaints.
Receiving a complete breakdown of costs and how they are calculated is vital to avoid getting ripped off, or being hit with added expenditures at the end of the move. Quality providers should outline costs to you at the beginning, making sure you fully understand everything.
Many movers will also try to help you lower your costs, by suggesting alternative services, such as part-load, in which your goods are transported with other people’s in order to help split the cost. This might be beneficial for people who aren’t moving many things and do not require, nor want to pay for, an entire van or truck for themselves.
A final word of advice is to shop around, rather than settling for the first removals company you speak to. Try to secure price breakdowns and quotations from at least three companies that you know are able to cover your entire move.
Once you have these in place, you can come to a decision and move to your new home in Spain in the most hassle-free way!